• Director, Product Strategy

    Job Location(s) US-NJ-Lawrenceville
    Job ID
  • Overview

    It's not just cliché. The heart of Billtrust is our people. Our executives know it, our co-workers believe it, and our clients recognize it. For the past 17 years, Billturst has achieved remarkable success with significant year-over-year growth. And, we're transforming the industry with leading-edge technologies that enable us to deliver our payment cycle management solution from the cloud. Our team members not only drive that expansion, they benefit by it with empowerment and rewarding professional progress.


    Billtrust: where talent and opportunity meet.  Work Hard. Have Fun. Make History.

    What you'll do

    Billtrust is seeking a passionate, seasoned and entrepreneurial Director of Product to join our high-growth line of business. In this role, you will have a unique opportunity to build our market leadership position while driving substantial revenue growth for the company.


    You will be a senior member of the product leadership team, developing and executing on the product strategy, business model, and product roadmap. You will coordinate and partner with leaders in Engineering, Design, Marketing, Sales, and Customer Success to develop and optimize product features, user experience, go-to-market model, pricing and packaging, customer acquisition, service delivery, and customer support offerings.


    As a seasoned SaaS product leader, you will have identify new market opportunities, translate customer problems into new, revenue-generating products, and collaborate effectively with peers in engineering and design to deliver on the product strategy. You are naturally customer-centric and thrive on user interactions and feedback. You have the analytical capabilities to dive deep into data sources and uncover insights and opportunities that lead to growth. You have a demonstrated ability to take calculated risks and utilize customer feedback to drive decision making. You are a product leader who can motivate the product, engineering and design teams with your passion and vision and a team leader with a proven track record for executing iteratively in a fast-paced, startup-like environment.

    • Manage product backlog and lead the development of agile product owners
    • Direct competitive and industry intelligence initiatives, partnering with Product Marketing and Business Development teams
    • Lead competitive intelligence efforts to advance the product team’s deep understanding of business challenges and unmet needs in the global market
    • Demonstrate thought leadership and subject matter expertise in the invoice-to-cash ecosystem, especially in global payments, to drive new ideas into the business
    • Lead product managers and product marketing managers to identify market needs, prioritize knowledge gaps/business needs for product delivery
    • Work independently and collaborate with business partners in product, marketing and sales
    • Effectively connect research and market intelligence findings to client-specific opportunities/recommendations, and leverage these insights to effectively consult prospective clients in strategic decision making
    • Disseminate findings to small and large audiences and/or executives, in a clear, concise fashion, ensuring key business questions are adequately answered
    • Influence decision-making and consult on strategic initiatives across client groups
    • Keep abreast of external market factors, trends and research that may impact business decisions
    • Stay ahead of global invoice-to-cash trends and be a thought leader on new feature demands

    What you'll bring to the team

    • Proven ability in B2B agile software product management, including 7+ years of relevant experience in leading product teams
    • Demonstrated ability to work with Engineering, Quality, Marketing and Sales teams
    • Successful experience working with primary research, analytics, secondary research and market intelligence data to tell a story, draw out implications, and make business recommendations that impact a business’ strategic direction
    • Fintech, Finance ERP, payments or financial services domain experience nice-to-have
    • Experience building out business case justification for new features or new product offerings
    • Strong customer consulting acumen, including exceptional networking skills and a demonstrated ability to influence
    • Proactive, strategic thinker who has an ability to anticipate needs
    • Strong communication, organization and coordination skills, with the ability to effectively handle multiple complex issues simultaneously
    • Experience in an agile SaaS, software, product-centric or payments business
    • Bachelor degree or equivalent experience
    • Agile certification (CSPO) or equivalent hands-on experience

    What you'll get

    • Competitive salary, stock options and 401(k) with company match: We appreciate our employees and we make sure they know it.
    • Benefits: We offer each individual employee a healthcare package that is 100% paid for by Billtrust.
    • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
    • Paid Parental Leave: To keep our employees and their families healthy.
    • A Lively Culture: Ping-pong, bean bag toss, hackathons - We enjoy friendly competition.
    • Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.
    • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.


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