• Senior Quality Assurance Analyst

    Job Location(s) US-NJ-Lawrenceville
    Job ID
  • Overview

    It's not just cliché. The heart of Billtrust is our people. Our executives know it, our co-workers believe it, and our clients recognize it. For the past 17 years, Billtrust has achieved remarkable success with significant year-over-year growth. And, we're transforming the industry with leading-edge technologies that enable us to deliver our payment cycle management solution from the cloud. Our team members not only drive that expansion, they benefit by it with empowerment and rewarding professional progress.


    Billtrust: where talent and opportunity meet.  Work Hard. Have Fun. Make History.

    What you'll do

    Billtrust is seeking a Senior Quality Assurance Analyst who will be responsible for the quality of software development projects within our Application Support team. You will help define best practices and procedures for all quality assurance testing and be responsible for leading and mentoring other testers. You thrive in a fast-paced, team environment and have a strong understanding of agile methodologies. You will work closely with project managers, business analysts, customer support, and developers to ensure products/solutions are tested thoroughly within project timeline and only the highest quality changes are released.


    • Experience in creating and executing complex test strategies, test plans, and test cases
    • Ability to write clear and concise defect reports
    • Knowledge of relational databases and methods for efficiently retrieving data from them
    • Ability to collaborate well with other team members in dynamic work environment
    • Meet aggressive deadlines for test completion
    • Ability to autonomously multitask across projects
    • Adaptable to the rapidly changing requirements of a growing organization
    • Communicate consistently and effectively with business partners, technical teams, client services, project managers and management
    • Work with Project Managers and Client Services Analysts on software implementations and issue resolutions to:
      • Gain an understanding of issue/requirements
      • Verify that all required details are included in requirements
      • Verify that all test/sample data needed is available
      • Determine expected efforts to fulfill requirements
      • Help to determine ETA for implementation
      • Develop test cases as per the defined test plan
      • Work with the Application Support Engineers to identify failed test cases
      • Support Project Managers and customers through UAT cycle
      • Make recommendations for additional test cases to be included in standard test suites
      • Suggest process improvements

    What you'll bring to the team

    • Proven ability to execute test cases in an efficient and timely manner – 3+ years of relevant experience in a fast-paced environment is ideal
    • Demonstrated experience in working closely with technical and project management teams to develop and execute test plans
    • Ability to test Software-as-a-Service (SaaS) solutions
    • Strong working knowledge of system testing metrics and reporting
    • Experience with scripting and/or development is a plus
    • Ability to write and execute SQL scripts is a plus
    • Ability to perform automated testing is a plus

    What you'll get

    • Competitive salary, stock options and 401(k) with company match: We appreciate our employees and we make sure they know it.
    • Benefits: We offer each individual employee a healthcare package that is 100% paid for by Billtrust.
    • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
    • A Lively Culture: Ping-pong, bean bag toss, hackathons - We enjoy friendly competition.
    • Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.
    • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.


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