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Product Owner

Product Owner

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It's not just cliché. The heart of Billtrust is our people. Our executives know it, our co-workers believe it, and our clients recognize it. Billtrust is enjoying remarkable success with significant year-over-year growth over the past 15 years. And, we're transforming the industry with leading-edge technologies that enable us to deliver our payment cycle management solution from the cloud. Our team members not only drive that expansion, they benefit by it with empowerment and rewarding professional progress.


Billtrust: where talent and opportunity meet.  Work Hard. Have Fun. Make History.

What you'll do

Billtrust is seeking a Product Owner to join our Custom Solutions Product Development team. You will work with internal and external business partners to help define and document the product requirements needed to create world-class invoice-to-cash products. You will collaborate with development & quality engineering leads to define requirements, design detailed functionality, and advocate the development process through to implementation. You will quickly become an expert with our full Software-as-a-Service (SaaS) product portfolio and our target markets, and use that knowledge to facilitate the growth of our product suite.


  • Manage product definition, development and delivery for our Custom Solutions Product Development team, which includes requirements analysis and development, creation of epics and user stories, management of product and team backlog and daily interactions with product development teams.
  • Work closely with clients and their representatives to fully understand and articulate client needs, problems and processes.
  • Serve as the primary interface of the business with the SCRUM team and take ownership for ensuring a prioritized backlog is maintained so each successive Sprint can be planned clearly and efficiently
  • Evaluate new feature enhancement requests based on market demand, ROI and client impact
  • Lead our SCRUM team to deliver 100% of our releases on-time
  • Collaborate with the developers, technical leads, Scrum Master and QA staff during product development.  
  • Work with stakeholders to determine product impacts, level of effort and requirements to resolve customer requests.
  • Work with product marketing and technical writers to assist with marketing, training and end-user documentation

What you'll bring to the team

  • At least 3 years of success within a fast-paced product owner role; Experience in a SaaS, online payments, software or product-centric business preferred
  • Demonstrated understanding of SCRUM/Kanban Agile methodology
  • Demonstrable understanding of software solution design, including the technical knowledge to understand how API changes affect and enable a product
  • Experience defining requirements for web, mobile, back office and support products.
  • Ability to collaborate cross-functionally, and work well in a team-oriented environment
  • Ability to lead release activities from analysis through to implementation
  • Ability to work directly with clients in user forum, round table, or customer outreach sessions
  • Self-motivated with strong problem-solving skills
  • Experience in a SaaS, online payments, software or product-centric business preferred
  • Bachelor degree in Computer Science, MIS, Business or related field (or equivalent experience)

What you'll get

  • Competitive salary, stock options and 401(k) with company match: We appreciate our employees and we make sure they know it.
  • Benefits: We offer each individual employee a healthcare package that is 100% paid for by Billtrust.
  • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
  • Paid Parental Leave: To keep our employees and their families healthy.
  • A Lively Culture: Ping-pong, bean bag toss, hackathons - We enjoy friendly competition.
  • Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.
  • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
  • Convenience: Our office is conveniently located in Central Jersey within walking distance of the Hamilton train station.

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